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PostPosted: Sun Jan 29, 2012 9:57 am 
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Joined: Sun Jan 29, 2012 9:00 am
Posts: 25
Hi, I've tried to import my e-mail from Thunderbird 8 to eM Client.

I now have hundreds of e-mails in eM Client with e-mail address 'nobody@invalid.invalid'.

Any idea how to prevent this from happening?

I can only switch to eM Client when my e-mail is 100% correctly imported.


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PostPosted: Wed Feb 01, 2012 10:53 am 
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SoftMaker Team
SoftMaker Team

Joined: Wed Apr 09, 2008 7:26 am
Posts: 4550
Location: Nuremberg
This is a problem with the encoding in the message. Please send us your problematic message as an attachment (in .eml format) to support(at)softmaker.de. This will help us greatly to provide a solution in the shortest possible time.

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Sven Leßmann
SoftMaker Software GmbH


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PostPosted: Fri Feb 03, 2012 7:11 pm 
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Joined: Sun Jan 29, 2012 9:00 am
Posts: 25
Will sending 1 e-mail be enough? I have hundreds of e-mails with such strange e-mail addresses.

Many e-mails of me contain Russian or Chinese text. Can that be the cause of this problem?


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PostPosted: Mon Feb 06, 2012 9:13 am 
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SoftMaker Team
SoftMaker Team

Joined: Wed Apr 09, 2008 7:26 am
Posts: 4550
Location: Nuremberg
Yes, 1 e-mail would be enough for the start.

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Sven Leßmann
SoftMaker Software GmbH


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PostPosted: Sun Feb 19, 2012 2:26 pm 
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Joined: Sun Jan 29, 2012 9:00 am
Posts: 25
I've sent 2 of those e-mails to the e-mail address you've mentioned.

Please treat those 2 e-mails as confidential!


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PostPosted: Mon Feb 20, 2012 11:22 am 
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SoftMaker Team
SoftMaker Team

Joined: Wed Apr 09, 2008 7:26 am
Posts: 4550
Location: Nuremberg
Thank you! I've informed the developers.

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Sven Leßmann
SoftMaker Software GmbH


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PostPosted: Mon Mar 05, 2012 6:29 pm 
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Joined: Mon Mar 05, 2012 6:24 pm
Posts: 1
I have the same problem with my Yahoo E-mail, the other 2 are OK
Is there any solution yet???
Dieter


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PostPosted: Wed Mar 07, 2012 11:04 am 
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SoftMaker Team
SoftMaker Team

Joined: Wed Apr 09, 2008 7:26 am
Posts: 4550
Location: Nuremberg
No, there is no solution yet. I asked the developers again and will inform you as soon as we have an solution.

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Sven Leßmann
SoftMaker Software GmbH


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