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Can't find the manuals in the Help menu

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matteo

Post subject: Can't find the manuals in the Help menu

Posted: Mon Nov 30, 2009 9:50 pm

Joined: Mon Nov 30, 2009 9:42 pm
Posts: 8

Hi. I just installed the software. When i click on Help/Content the PDF-viewer is unable to locate the manual.

Now, I know I can download them, and I've already done it. But I would like to be able to use this Help/Content button to open them. How can I do? Create a specific directory?

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sven-l

Post subject: Re: Can't find the manuals in the Help menu

Posted: Tue Dec 01, 2009 4:35 pm

SoftMaker Team

Joined: Wed Apr 09, 2008 7:26 am
Posts: 4547
Location: Nuremberg

Hello,

you should find the PDF files directly in the application folder where you have installed SoftMaker Office 2008.

_________________
Sven Leßmann
SoftMaker Software GmbH

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matteo

Post subject: Re: Can't find the manuals in the Help menu

Posted: Tue Dec 01, 2009 9:47 pm

Joined: Mon Nov 30, 2009 9:42 pm
Posts: 8

This means I won't be able to use the ?/Content button to open the manual directly, I guess...

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martin-k

Post subject: Re: Can't find the manuals in the Help menu

Posted: Tue Dec 01, 2009 9:48 pm

SoftMaker Team

Joined: Fri Nov 21, 2003 4:57 pm
Posts: 2087
Location: Nürnberg, Germany

No. This means that SoftMaker Office didn't find a suitable PDF viewer. It tries to find Acrobat Reader, gv, xpdf, konqueror and one or two others. When it doesn't find anything in the path, it gives up.

So, just make sure that acroread or another PDF viewer is accessible via the file path.

_________________
Martin Kotulla
SoftMaker Software GmbH

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matteo

Post subject: Re: Can't find the manuals in the Help menu

Posted: Wed Dec 02, 2009 12:12 am

Joined: Mon Nov 30, 2009 9:42 pm
Posts: 8

But when I click on the ?/Content button, the pdf-viewer (Document Viewer 2.26.1) actually pops-up, but it says "Impossible to open the file - No file or directory"...

So why do you think the problem is the pdf-viewer?

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g.salmeri

Post subject: Re: Can't find the manuals in the Help menu

Posted: Tue Feb 09, 2010 9:15 pm

Joined: Tue Feb 09, 2010 8:48 pm
Posts: 12

Same problem here, with Text|Planmaker in Xubuntu (Ubuntu + XFCE)... I guess evince is searching the .pdf file in a wrong location or with a wrong name.

Last edited by g.salmeri on Wed Feb 10, 2010 12:53 pm, edited 1 time in total.

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sven-l

Post subject: Re: Can't find the manuals in the Help menu

Posted: Wed Feb 10, 2010 11:39 am

SoftMaker Team

Joined: Wed Apr 09, 2008 7:26 am
Posts: 4547
Location: Nuremberg

Hello,

I've reported this problem to our developers and will inform you here as soon as I have more information.

_________________
Sven Leßmann
SoftMaker Software GmbH

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sven-l

Post subject: Re: Can't find the manuals in the Help menu

Posted: Fri Feb 12, 2010 10:30 am

SoftMaker Team

Joined: Wed Apr 09, 2008 7:26 am
Posts: 4547
Location: Nuremberg

The developers fixed some bugs now. Please try again with the next beta version.

_________________
Sven Leßmann
SoftMaker Software GmbH

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