Presentation 2024 keeps crashing with embedded videos

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olorin
Posts: 6
Joined: Wed May 31, 2023 9:52 am

Presentation 2024 keeps crashing with embedded videos

Post by olorin »

Hi,
When playing an embedded video, Presentation 2024 for Linux crashes. I have filed a crash report.
I had a similar problem with Presentation 2021 (https://forum.softmaker.com/viewtopic.php?f=391&t=23316), and I see that other users have it also for Presentation NX (https://forum.softmaker.com/viewtopic.php?f=466&t=23643).

I hope that this problem will be resolved soon, because not being able to embed videos is a huge limitation
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 2970
Joined: Wed Mar 11, 2020 5:31 pm

Re: Presentation 2024 keeps crashing with embedded videos

Post by SuperTech »

Thank you for reporting this issue and crash report but seems you forgot to attach the file due to which Presentations is crashing.

Please share the file and the movie clip using which Presentation is crashing and let us know the steps which causing this crash.

If your file is private, please send it to forum[at]softmaker.com with the link of this post.
olorin
Posts: 6
Joined: Wed May 31, 2023 9:52 am

Re: Presentation 2024 keeps crashing with embedded videos

Post by olorin »

Sure, here's the attached presentation
Attachments
crash.pptx
(2.52 MiB) Downloaded 9 times
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 2970
Joined: Wed Mar 11, 2020 5:31 pm

Re: Presentation 2024 keeps crashing with embedded videos

Post by SuperTech »

Thank you for sharing this file, but we are unable to reproduce this crash. I have forwarded the file to our developer team.
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